Richard's Florist

 

I called you from Qatar about 90 mins ago regarding a fruit basket for my mum, who has currently been stuck in Exeter hospital for a week, unable to fly home following surgery.
Much to my surprise I have just had an emotional phone call from her because she has received a gorgeous basket of fruit (along with a few sneaky chocolates!).
I really can't thank you enough for going out of your way to deliver it tonight. Mum is baffled as to how I pulled that off, and quite frankly...so am I! I couldn't believe you were prepared to deliver on a Sunday, much less the same night!! An email really doesn't seem anywhere near enough to thank you and to explain just how much your kind and generous gesture has lifted her spirits.
You have gone far beyond what I would consider to be exceptional service. The super quick delivery has made my mum feel really loved and very special when no-one can be with her as her treatment is overseas to the entire family; there is really nothing I can say that can convey the extent of my gratitude.
I feel incredibly lucky to have stumbled upon a local business with true customer care at the heart of it.
Many, many thanks for everything you have done for her.

I called you from Qatar about 90 mins ago regarding a fruit basket for my mum, who has currently been stuck in Exeter hospital for a week, unable to fly home following surgery.

Much to my surprise I have just had an emotional phone call from her because she has received a gorgeous basket of fruit (along with a few sneaky chocolates!).

I really can't thank you enough for going out of your way to deliver it tonight. Mum is baffled as to how I pulled that off, and quite frankly...so am I! I couldn't believe you were prepared to deliver on a Sunday, much less the same night!! An email really doesn't seem anywhere near enough to thank you and to explain just how much your kind and generous gesture has lifted her spirits.

You have gone far beyond what I would consider to be exceptional service. The super quick delivery has made my mum feel really loved and very special when no-one can be with her as her treatment is overseas to the entire family; there is really nothing I can say that can convey the extent of my gratitude.

I feel incredibly lucky to have stumbled upon a local business with true customer care at the heart of it.

Many, many thanks for everything you have done for her.

 


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